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Insurance and Fees

Using your insurance benefits for therapy, and what to ask your plan before your first session.

Ask About Your Plan

We're pleased to offer in-network outpatient mental health benefits with several insurance plans. Every plan is different, so please call the number on the back of your insurance card to confirm that Brittany Rice, LCSW at Serene Trails Therapy, LLC is in-network for you.

Questions to ask your insurance company

Out-of-network benefits

Many plans pay back a percentage of therapy costs when you see an out-of-network provider. Ask your plan: "Do I have out-of-network benefits for outpatient mental health?" and "What is the coverage amount per session?" If you do, we can give you a document (superbill) to submit for reimbursement.

Self-pay rates

Payment options

Zelle, Visa, MasterCard, American Express, Discover, Health Savings Account (HSA) cards, cash and check.

Questions about a specific plan? Contact us or read Does Insurance Cover Teen Therapy?

In-network insurance plans

  • Aetna Listed on both the Insurance page and the FAQ. Insurance page says 'through Headway.co'. [VERIFY: still in network; still via Headway]
  • AvMed Listed on both the Insurance page and the FAQ. [VERIFY: still in network]
  • Blue Cross (Florida Blue) Insurance page only (listed as 'Blue Cross'). [VERIFY: still in network; which Blue Cross plans]
  • Cigna Listed on both the Insurance page and the FAQ. [VERIFY: still in network]
  • Evernorth Insurance page only. [VERIFY: still in network]
  • Humana Listed on both the Insurance page and the FAQ. [VERIFY: still in network]
  • Optum Listed on both the Insurance page and the FAQ. [VERIFY: still in network]
  • Oscar Health Listed on both the Insurance page and the FAQ. [VERIFY: still in network]
  • UnitedHealthcare (UHC, UBH) Listed on both the Insurance page and the FAQ. [VERIFY: still in network]
  • AmeriHealth Caritas Florida (Medicaid) FAQ only ('formerly Prestige Health Choice'). [VERIFY: still in network]
  • Magellan FAQ only. [VERIFY: still in network]
  • DEA Employee Assistance Program FAQ only. [VERIFY: still contracted]

Insurance questions

Do you accept insurance?

Yes. We're in-network with several plans for outpatient mental health therapy, including Aetna, AvMed, Cigna, Humana, Optum, Blue Cross Blue Shield, Oscar Health and UnitedHealthcare. See the full list on Insurance and Fees. Please call the number on your card to confirm your benefits for outpatient mental health.

Do you accept out-of-network insurance?

It depends on your plan. Many plans pay back a percentage of therapy costs. Ask your insurer: "Do I have out-of-network benefits for outpatient mental health?" and "What is the coverage amount per session?" If you do, we can provide a document (superbill) for you to submit.

What are your self-pay rates?

The standard rate is $125 per hour for an individual therapy session. Equine-assisted psychotherapy is private pay at $200 per session. See Insurance and Fees. 

What forms of payment do you accept?

Zelle, Visa, MasterCard, American Express, Discover, Health Savings Account (HSA) cards, cash and check. Payments, copayments, and coinsurance are made through the patient portal and a credit card is required to be on file. 

What should I ask my insurance company?

Ask whether you have a copay and how much it is per session, whether you have a deductible to meet first, and about coverage for outpatient mental health, specifically CPT codes 90791 and 90837. Our practice NPI is 1548890825 and Brittany's individual NPI is 1417506429.

Is equine therapy covered by insurance?

Insurance is not accepted for equine-assisted psychotherapy; it is private pay. If you have out-of-network benefits, a superbill may be provided for possible reimbursement. 

Not sure if your plan is covered?

Send us your plan name and we'll help you figure out your options.

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